Shipping & Returns
All orders received by us are shipped subject to availability.
For the majority of our products, carriage charges are calculated at a flat rate charge. Certain products are marked as having special carriage requirements due to size, weight or contents. This is highlighted on the product information and basket pages.
The described delivery estimates for our selection of shipping options is the time for delivery having been dispatched from Kings PCs. This excludes our internal processing, picking and packaging time.
Shortages or damage sustained during transit must be notified to both the carriers and ourselves within three days of receipt of goods. In the event of a non-delivery, we must be notified immediately after the invoice is received, otherwise no liability can be accepted.
We reserve the right to ship products at a later date (up to 28 days after purchase) where the product ordered is not in stock at the time of purchase. In this situation you will be contacted and offered a full refund instead of delivery of the product.
We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or fulfillment company or a full refund.
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Return & Exchange Policy
All returns to Kings PCs must be approved in advance.
All goods being returned must be accompanied by a returns number which can be obtained by calling our Sales Team on 07522 135859 to arrange the necessary return
Unwanted goods may be returned within 30 calendar days of purchase providing, the goods must be returned in their original packaging wherever possible. This should include all product boxes, all manuals and accessories, and returned in excellent condition.
15% will be deducted from the credit note as a restocking fee unless the return is due to faulty products or errors caused by Kings PCs.
We are unable to accept returns on custom made products.
If goods are found to be faulty and within warranty period, Kings PCs will issue you either a new product once evaluated or a repair by the manufacturer.
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Shipping
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You will be responsible for the return of unwanted goods and the cost of carriage.
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Your Rights
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This returns policy does not affect your statutory or legal rights.
Contact Us
If you need more information please call our Sales Team on 07522 135859